Frequently Asked Questions Your Trading Questions Answered

What is a Soft Stop Level?

A Soft Stop Level at SF Capital is a warning threshold that alerts you when your account equity approaches a critical level. It serves as an early warning before reaching the Hard Stop Level.

What is Maximum Drawdown and how is it calculated?

Maximum Drawdown is the peak-to-trough decline during a specific period. At SF Capital, it's calculated as the largest percentage drop from an account's highest equity point to its lowest equity point.

What is SF Capital?

SF Capital is a specialized electronic trading company providing global access to financial markets including Forex, Indices, Commodities, and Cryptocurrencies through advanced trading platforms and tools.

What is a Copier?

A Copier at SF Capital is a tool or trader who automatically replicates the trades of a Signal Provider. It allows you to automatically copy trading strategies from experienced traders.

What are the different types of orders that SF Capital offers?

SF Capital offers Market Orders, Limit Orders, Stop Orders, Stop-Limit Orders, and Trailing Stop Orders. We also provide advanced order types for experienced traders on our MT5 platform.

How do I withdraw funds from my SF Capital account?

Log into your SF Capital account, navigate to the 'Withdrawal' section, select your preferred payment method, enter the amount, and submit. Withdrawals are processed within 1-3 business days.

What are the risks involved in trading with SF Capital?

Trading involves market risk, leverage risk, liquidity risk, and operational risk. Leverage can amplify both profits and losses. We recommend proper risk management and education before trading.

What is a Signal Provider?

A Signal Provider at SF Capital is an experienced trader whose trading decisions are automatically copied by followers through our social trading platform.

What is SF Capital's customer support like?

SF Capital offers 24/5 multilingual customer support via live chat, email, and phone. Our team provides assistance with account management, technical issues, and trading queries.

How do I calculate the margin required for a trade?

Margin = (Trade Size / Leverage) × Current Price. SF Capital's trading platform automatically calculates required margin for each trade based on your account leverage.

What are the minimum deposit requirements for SF Capital's accounts?

SF Capital requires a minimum deposit of $100 for standard trading accounts. This allows access to all markets and trading platforms we offer.

How do I manage my risk when trading with SF Capital?

Use stop-loss orders, manage position sizes, diversify your portfolio, monitor leverage carefully, and utilize our risk management tools available on the SF Capital platform.

How do I become a Signal provider?

Apply through your SF Capital account dashboard. You'll need a consistent trading history, meet performance criteria, and agree to our Signal Provider terms and conditions.

How does copy trading work?

SF Capital's copy trading automatically replicates trades from selected Signal Providers to your account. You choose providers, set allocation amounts, and trades are copied in real-time.

What is a Warning Level?

A Warning Level at SF Capital is an alert threshold indicating your account equity is approaching risk limits. It prompts you to review positions and consider risk management actions.

What is leverage?

Leverage is borrowing capital to increase potential returns. SF Capital offers flexible leverage options allowing you to control larger positions with a smaller capital outlay.

How can I learn more about trading?

SF Capital offers educational resources including video tutorials, webinars, trading guides, market analysis, and demo accounts to practice trading strategies risk-free.

What does 'Proportional by Equity' mean?

In SF Capital's copy trading, 'Proportional by Equity' means trade sizes are adjusted based on the relative equity of copiers' accounts compared to the Signal Provider's account.

What is a Hard Stop Level?

A Hard Stop Level at SF Capital is the maximum loss threshold. When reached, all open positions are automatically closed to prevent further losses beyond your risk tolerance.

How can I improve my trading skills?

Use SF Capital's demo account, study our educational materials, analyze market trends, practice risk management, and learn from experienced traders through our social trading features.

How do I place a trade with SF Capital?

Log into MT5 platform, select your instrument, choose order type, set entry price, add stop-loss/take-profit levels, specify lot size, and click 'Buy' or 'Sell' to execute.

What does 'Mirror master size' mean?

In SF Capital's copy trading, 'Mirror master size' copies the exact trade sizes from the Signal Provider, regardless of differences in account equity between provider and copier.

What is margin?

Margin is the collateral required to open and maintain a leveraged position. SF Capital uses margin to cover potential losses while allowing you to control larger positions.

How do I copy a Trader (Signal)?

Browse Signal Providers in SF Capital's social trading section, review their performance, select a provider, set your copying parameters, and activate the copy trading feature.

How do I connect my trading account to the Social app?

Download SF Capital's social trading app, log in with your trading account credentials, and follow the setup wizard to connect and configure your social trading preferences.

What are the risks of using leverage?

Leverage amplifies both profits and losses. Small market movements can result in significant losses exceeding your initial deposit. SF Capital recommends using appropriate leverage levels.

How can I manage my risk when using leverage?

Use conservative leverage ratios, implement stop-loss orders, diversify positions, maintain adequate margin, and regularly monitor your account equity relative to margin used.

What does 'Fixed size' mean?

In SF Capital's copy trading, 'Fixed size' means copying trades with a consistent, pre-determined position size regardless of the Signal Provider's trade size or market conditions.

What are the different payment methods that SF Capital accepts?

SF Capital accepts bank wire transfers, credit/debit cards (Visa, Mastercard), and various e-wallet solutions. Available methods may vary by region.

What is a Signal?

A Signal at SF Capital is a trading suggestion or executed trade by a Signal Provider that includes entry price, stop-loss, take-profit levels, and position size for copying.

What is the broker's role in the copy trading process?

SF Capital provides the copy trading infrastructure, executes trades, maintains platform stability, verifies Signal Provider performance, and ensures secure transactions between parties.

What educational resources does SF Capital offer?

SF Capital provides comprehensive education including trading courses, video tutorials, webinars, market analysis, economic calendar, glossary, and trading strategy guides.

What are the different types of accounts that SF Capital offers?

SF Capital offers Standard, Premium, and Professional accounts with varying features including different leverage options, spreads, and access to advanced trading tools.

Is there a minimum deposit to start copy trading?

Yes, SF Capital requires a minimum deposit of $100 to activate copy trading features. This ensures sufficient capital for proper position sizing and risk management.